Privacy Policy

Sonic Sanctuary Records ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website, sonicsanctuaryrecords.com (the "Site"), and use our services.

Information We Collect

We collect several types of information from and about users of our Site, including:

• Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, postal address, and payment information. We collect this information when you voluntarily provide it to us, such as when you create an account, book a recording session, subscribe to our newsletter, or contact us through our website.
• Usage Data: We automatically collect information about your interactions with our Site. This includes your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. We use cookies, web beacons, and other tracking technologies to collect this data.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our Site, analyze trends, administer the Site, and gather demographic information about our user base. You can control the use of cookies at the individual browser level, but disabling cookies may limit your ability to use certain features of our Site.

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing Services: To provide you with the services you request, such as booking recording sessions, processing payments, and responding to your inquiries.
• Improving Our Site: To analyze how users interact with our Site, identify areas for improvement, and optimize the user experience.
• Personalizing Your Experience: To personalize your experience on our Site, such as by recommending services or content that may be of interest to you.
• Communicating with You: To communicate with you about our services, promotions, and other news, provided you have opted in to receive such communications. You can opt out of receiving these communications at any time by following the unsubscribe instructions included in our emails.
• Protecting Our Rights: To protect our rights and the rights of our users, including enforcing our terms of service and preventing fraud.
• Legal Compliance: To comply with applicable laws and regulations.

Sharing Your Information

We may share your personal information with third parties in the following circumstances:

• Service Providers: We may share your information with third-party service providers who help us operate our Site, process payments, send emails, and analyze data. These service providers are contractually obligated to protect your information and only use it for the purposes we specify. Examples include our payment processor, Stripe, and our email marketing provider, Mailchimp.
• Business Partners: With trusted business partners to offer you certain products, services, or promotions. We will only share your information with business partners if you have explicitly consented to such sharing.
• Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity. We will notify you via email and/or a prominent notice on our Site of any change in ownership or control of your personal information.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Encryption: Using SSL encryption to protect your information during transmission.
• Firewalls: Implementing firewalls and other security measures to protect our servers from unauthorized access.
• Access Controls: Restricting access to your personal information to authorized personnel only.
• Regular Security Assessments: Conducting regular security assessments to identify and address potential vulnerabilities.

While we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

Your Rights

You have certain rights regarding your personal information, including:

• Access: You have the right to access the personal information we hold about you.
• Correction: You have the right to correct any inaccurate or incomplete personal information we hold about you.
• Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
• Objection: You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.
• Restriction: You have the right to restrict the processing of your personal information in certain circumstances.
• Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.

To exercise any of these rights, please contact our Data Protection Officer at dpo@sonicsanctuaryrecords.com . We will respond to your request within a reasonable timeframe.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically, we retain contact details of clients for up to 7 years to allow for potential further collaborations. If you wish for immediate deletion, please contact us at the DPO email address.

Children's Privacy

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at dpo@sonicsanctuaryrecords.com . If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page and update the "Effective Date" at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Sonic Sanctuary Records
Data Protection Officer
22 Music Row West
Nashville, TN 37203
Email: dpo@sonicsanctuaryrecords.com
Phone: (615) 256-7890